GetWhys FAQ

Getting Started

What is GetWhys?

GetWhys is a customer research platform that gives you instant access to B2B customer insights. Compass is our AI-powered research tool, and Echo is our content analysis tool—both pull from our proprietary database of in-depth interviews with B2B software users and decision-makers.

How do I get access to GetWhys?

Who should I contact for support?

User Permissions & Roles

How do I add or remove team members?

Reach out to GetWhys directly to add or remove team members.

Research Requests

Effectively Using Research Requests

GetWhys doesn't know everything. That's why Admin and Pro users get unlimited research requests.